SHIPPING AND RETURNS

Orders are processed Mon-Fri during normal business hours of 8:00am-4:00pm PST. For expedited shipping orders must be placed prior to 11:00am PST

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange any damaged merchandise for anything on our site of equal or lesser value. Restocking Fee: All returns are subject to a 25% restocking fee. There will be no restocking fee for mistakes made my our staff or if product is delivered with a defect. Also, we will waive restocking fee for any exchanges

RETURNS PROCESS

STEP 1: Call (888) 925-1966 to discuss your return with us

STEP 2: Receive a Return Authorization Number (RMA#)

STEP 3: Send product and all of its original contents in its original or equal packaging and ship back to:

  • LED LIGHTING SOLUTIONS
  • ATTN: RETURNS (RMA#ENTER RMA# HERE)
  • 29990 Technology Dr, Suite 15
  • Murrieta, CA 92563

STEP 4: Receive your refund or exchange - LED Lighting will send refund, less any restocking fees within 5-7 days from the day the goods were receive.

PRODUCT AVAILABILITY AND DESCRIPTIONS

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

We do not guarantee items are in stock and will ship right away. If there is a out of stock issue we will notify you and discuss options for your order including lead times or other options.

All products on our site are backed by the warranty of the manufacturer. These warranties will differ from product to product so please see warranty information on the product page. If you do not see specific warranty information please notify customer service at (888) 925-1966 and they will assist you in understanding the warranty for a specific product.

CHANGES TO THESE TERMS OF USE

We may from time to time update our terms. All changes are effective immediately when we post them and will apply to all access and orders from there forward.

ACCEPTING OUR TERMS OF USE

Please read our terms and conditions above as well as our Privacy Policies prior to starting to use ledlighting-solutions.com. If you do not agree to these terms or privacy policy, you should not access or use ledlighting-solutions.com.