Shipping and Return Policy
Orders are processed Mon-Fri during normal business hours of 8:00am-4:00pm PST. For expedited shipping orders must be placed prior to 11:00am PST
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange any damaged merchandise for anything on our site of equal or lesser value. Restocking Fee: All returns are subject to a 25% restocking fee. There will be no restocking fee for mistakes made my our staff or if product is delivered with a defect. Also, we will waive restocking fee for any exchangesRETURNS PROCESS
STEP 1: Call (888) 925-1966 to discuss your return with us
STEP 2: Receive a Return Authorization Number (RMA#)
STEP 3: Send product and all of its original contents in its original or equal packaging and ship back to:
- LED LIGHTING SOLUTIONS
- ATTN: RETURNS (RMA#ENTER RMA# HERE)
- 29990 Technology Dr, Suite 15
- Murrieta, CA 92563
STEP 4: Receive your refund or exchange - LED Lighting will send refund, less any restocking fees within 5-7 days from the day the goods were receive.PRODUCT AVAILABILITY AND DESCRIPTIONS
Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
We do not guarantee items are in stock and will ship right away. If there is a out of stock issue we will notify you and discuss options for your order including lead times or other options.